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Syringe Dispensing Units

We have been designing and manufacturing SDUs in Australia since 2010.

Our range of Syringe Dispensing Units have become the choice of health agencies nationally.

Designed & manufactured in Australia.

Three machine models available.

SDUs: A Brief History

Syringe Dispensing Units, also known as needle vending machines and automatic dispensing machines, have played a pivotal role in Australia's public health strategy for harm reduction among intravenous drug users.

 

Introduced in the late 1980s, these machines have evolved to become a crucial component of the country's response to the HIV/AIDS epidemic and the spread of bloodborne diseases.

Weather Resistant & Secure

Our range of Syringe Dispensing Units are manufactured from powder coated galvanized steel. During manufacture, the case carcasses and doors are first assembled with steel pop rivets before being stitch welded for maximum durability. 

 

Once welded and pre-assembly is complete, the machine components are cleaned and delivered to our powder coaters where they undergo a 5-stage iron phosphate cleaning and coating process that removes contaminants and coats the surfaces in readiness for powder coating and baking. 

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Each machine is fitted with two T-Handle locks and a heavy-duty concealed shank puck lock. In the event an intruder attempts to pry open the machine door, an internal alarm system sounds.

Dispensing Flexibility

Pre-setting & Pricing

 

Machines may be pre-set to dispense up to 10 product selections, with dispensing lines mapped to each of the available selections. The price of each selection can be set between $0.01 & $99.00, or set to "free-vend" by programming the price as $0.00.

 

Additionally, our software has a configurable free-vend delay feature that introduces a timed delay between each free-vend to discourage product hoarding. 

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Product Dispensing
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Our SDUs have been used to dispense:

  • Fitpack™ - used throughout New South Wales.

  • Terumo 5 pack / Termumo 10 pack - used throughout Victoria.

  • 400ml Fittube™ - used throughout Queensland.

  • 6 pack boxes (90mm x 130mm x 35mm) - used by specific agencies in Victoria.

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 As demonstration of their flexibility, we have also seen our clients dispense the following:

  • Sexual health kits

  • COVID-19 Rapid Antigen tests

  • Hepatitis C self-testing kits

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If you need confirmation that machines can dispense your products, simply give us a call and send us some samples and we can test them for you!

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Adjustable Shelves

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The G2VD0407 and G2VD0409 Syringe Dispensing Units come with height adjustable product shelves to facilitate a range of product sizes within the machine. Additionally, adjustable rails on each shelf cater to smaller products.

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Payment Technology & Telemetry

 

Our Vending Machine Controllers adopt industry standard protocols including MDB/ICP and EVA-DTS which makes them readily able to adopt a wide range of payment systems and telemetry systems. 

 

Where coin payment is required, we choose systems from Crane Payment Innovations due to their reliability and wide reaching availability.

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The optional telemetry function periodically interrogates the VMC for sales data and trasmits that data to your chosen VMMS provider (e.g. Nayax, Circumtec, Canteloupe) in near time over the mobile broadband network. Stock status can be viewed in near-time from your desktop PC or your smart phone.

Data Capture & Analytics

Sales & Audit Data

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Our SDUs capture a range of different sales data types which includes Interim and Lifetime totals of 

  • Product sales

  • Sold Items

  • Free items

  • Token items

  • Coins to box

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Detail Product Data 

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In addition to the standard sales & audit data, we also capture detailed product dispensing data including:

  • Product selection

  • Date & time

  • Dispensing status

This is an invaluable feature to assist in the product planning & restocking schedules.

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Moreover, long term datasets from our SDUs have been used by health researchers in published medical reports to inform the sector on harm reduction initiatives.

Time-series analysis of presentations to four syringe dispensing machines and a needle and syringe programme during COVID-19 lockdowns in Melbourne, Australia

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Demographic Data

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G2V Design was the first in the industry to provide the ability to capture non-identifying demographic data which can provide a deep insight into the cohort using the services. Typically our clients elect to collect:

  • Gender

  • Age

  • Postcode or distance travelled

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Analytics

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By aggregating the datasets provided
by our Syringe Dispensing Units,
health providers can gain a rich
understanding of service use in their
area.  

Chart of syringes dispensed outside normal business hours
Graph of weekly units dispensed.png

Installation Options

Power Configuration

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Our machines have an inbuilt switch mode power supply where mains electricity is available. Specific power configuration requirements will be during the site evaluation phase.

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Alternatively, when access to power is not available or impractical we provide battery operation. The units are operated using 2 x 12vDC rechargeable sealed lead acid batteries in a caddy. Under typical circumstances the battery system should operate for approximately 6 weeks between recharge cycles. We also provide an extra battery kit which can be on charge while the first is in operation. Change-over is as simple as lifting out the old caddy and replacing with the freshly charged set. 

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Wall or Floor Mounted

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Typically our Syringe Dispensing Units are installed outdoors near NSPs, Emergency Departments and Community Health Centres. We recommend the SDUs are afforded some shelter from the elements by a portico or verandah given the contents of the packages contain items that have temperature limitations. This also reduces severe temperature fluctuations that can jeopardise the longevity of the electronics and motors.

 

Customers may choose from two stands on which to mount the machine.

  • Wall stand - specifically designed to be fixed to a masonry/concrete wall with masonry anchors. 

  • Floor stand - only requires fixing to a concrete pad.

Customisations

Colour Scheme

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Our SDU colour scheme has been chosen to be discrete and unremarkable. If "bronze-olive" isn't to your taste, we can customise the exterior colours (subject to availability). 

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Customised Shelters

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If you would like a stand or shelter tailored to your requirements, let us know! Have a look at the gallery for previous jobs.

Model Options

G2VD0409 - Small SDU

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Our small dispensing unit has a sleek modern design and ideal for area's not requiring high volumes of dispensing.

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  • Dimensions (SDU only):
    630mm(W) x 260mm(D) x 1100mm(H)

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  • Dispenses: Fitpack™, Fittube™, paper rolls

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  • Up to 10 coil driven dispensing lines

 

  • Capacity (indicitave):

    • Fitpack™ : 81

    • 400ml Fittube™ : 60

    • 5 Pack Terumo : 80

    • 10 Pack Terumo : 60​

 

  • Payment:

    • Free-vend 

    • CPI G-13 coin validator
      (no change given)

G2VD0409 Syringe Dispensing Unit
G2VD0407 Syringe Dispensing Unit
G2VD0407 - Medium SDU

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Originally designed to dispense Fitpack™ and paper rolls, this unit is now on its 3rd revision, providing unparalleled flexibility and reliability.​

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  • Dimensions (SDU only):
    815mm(W) x 400mm(D) x 1405mm(H)

 

  • Dispenses: Fitpack™, Fittube™, paper rolls

 

  • Up to 20 coil driven dispensing lines

 

  • Capacity: (indicitave):

    • Fitpack™ : 153

    • 400ml Fittube™ : 110

    • 5 Pack Terumo : 150 

    • 10 Pack Terumo : 105

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  • Payment:

    • Free-vend 

    • CPI G-13 coin validator
      (no change given)

G2VD0401 - Large SDU

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Our large dispensing unit can hold up to 357 units while being no larger than most of our other models. Ideal for high turnover areas and ensuring less need for restocking.

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  • Dimensions (SDU only):
    1330mm (H) x 775mm (W) x 475mm (D)

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  • Dispenses: Cardboard box packages
    (90mm x 130mm x 35mm)

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  • 7 cabinet mounted dispensing lines and 1 dual door mounted dispensing line.

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  • Capacity: Up to 365 products

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  • Payment:

    • Free-vend 

    • CPI Gryphon coin changer

    • CPI G-13 coin validator
      (no change given)

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Capacity figures are a guide only.

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